Prilixor

Industry · CRM

CRM Software Built Around the Way Your Teams Sell and Serve

From lead capture and sales follow-ups to customer records, service requests and reporting, Prilixor builds CRM systems that help teams manage relationships, reduce manual work and keep important customer information in one place.
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  • Lead & Opportunity Management

    Capture leads, assign them to the right team members and track every opportunity through a clear sales process.

  • Customer Data Management

    Keep customer profiles, communication, activities, documents and account information organised in one system.

  • Sales & Service Automation

    Automate reminders, assignments, follow-ups, approvals and routine tasks across sales and customer service teams.

  • CRM Reporting

    Track leads, conversions, sales activity, customer interactions and team performance through clear dashboards.

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Industry Challenges

CRM Becomes Difficult When Customer Information Is Spread Across Different Tools

Sales and service teams rely on accurate customer information to follow up, respond and make decisions. When data is stored across spreadsheets, emails and separate applications, teams can lose time and miss important actions.

01

Scattered Customer Information

Contact details, conversations, documents, opportunities and service history may sit in different places, making it harder to maintain a complete customer record.

02

Missed Follow-Ups

Without clear reminders and ownership, leads and customer requests can be delayed or forgotten.

03

Too Much Manual Updating

Teams may spend time entering the same information into multiple systems, updating spreadsheets and preparing reports manually.

04

Limited Sales Visibility

Managers may struggle to understand pipeline status, conversion progress, team activity and customer engagement without connected reporting.

Our Solutions

CRM Systems Designed Around Your Actual Business Process

Custom CRM Applications

Build CRM software around your sales structure, customer processes, team roles and operational requirements.

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Lead & Sales Management

Capture enquiries, assign leads, manage opportunities, schedule follow-ups and track deals through structured stages.

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Customer Account Management

Keep contacts, communication history, documents, activities, notes and related business information within one customer record.

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Service & Support Management

Manage customer requests, cases, assignments, priorities and follow-up activities through clear service processes.

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CRM Automation

Automate lead assignment, reminders, notifications, approvals, task creation and repetitive administrative work.

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Dashboards & Reporting

Give teams and management clear visibility into leads, sales performance, customer activity and service operations.

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Use Cases

Keep Sales, Customer and Service Activities Connected

Customer relationships involve multiple interactions across sales, support and account teams. We help bring these activities into one system so teams can work with consistent information at every stage.

  1. 01 Lead Capture
  2. 02 Lead Assignment
  3. 03 Qualification & Follow-Up
  4. 04 Opportunity Management
  5. 05 Customer Service
  6. 06 Reporting & Analysis

Use Case 01

Lead-to-Sale Management

Capture leads from websites, campaigns or internal sources and assign them to the right team members. Track conversations, follow-ups, proposals and opportunity stages until the deal is completed.

Use Case 02

Customer Account Management

Maintain a complete view of customer contacts, communication history, documents, activities, opportunities and service requests so teams can access relevant information from one place.

Use Case 03

Sales & Team Reporting

Track pipeline value, conversion rates, follow-up activity, sales performance and team workload through dashboards that help managers understand what is happening across the CRM.

Technology

Built on Microsoft Technologies for Flexible CRM Systems

.NET Ecosystem

For custom CRM applications, APIs, customer management platforms and backend services with flexible business logic.

Microsoft Azure

For application hosting, databases, integrations, storage and cloud infrastructure that can support growing teams and customer data.

Azure AI

For intelligent search, customer information retrieval, document processing, internal assistance and other useful AI capabilities.

Microsoft Power Platform

For internal tools, approval processes, automation and dashboards that support sales and service teams.

Technologies We Work With

  • ASP.NET Core
  • C#
  • Azure
  • Azure SQL
  • Azure Functions
  • Azure AI
  • Power BI
  • Power Apps
  • Power Automate

Why Prilixor

Technology Expertise With a Clear Understanding of CRM Operations

01

We Start With Your Sales and Service Process

02

Deep Microsoft Expertise

03

Direct Access to the Engineering Team

04

Built for Changing Business Needs

Case studies

Our Work

All case studies →

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