Prilixor

Industry · Hospitality

Hospitality Software Built Around Better Guest Experiences and Smoother Operations

From reservations and guest management to service requests, internal workflows and reporting, Prilixor builds hospitality software that helps teams manage daily operations more efficiently and deliver more consistent guest experiences.
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  • Booking & Reservation Systems

    Manage room, table, service or activity bookings through one connected system.

  • Guest Management

    Keep guest profiles, preferences, communication and service history organised in one place.

  • Operations & Service Workflows

    Coordinate housekeeping, maintenance, guest requests and internal tasks through structured workflows.

  • Hospitality Reporting

    Track bookings, occupancy, guest activity, service performance and operational trends through clear dashboards.

Hospitality

Industry Challenges

Hospitality Operations Become Difficult When Guest Services and Internal Teams Are Disconnected

Hospitality businesses manage guests, bookings, staff, services, requests and facilities at the same time. When these areas rely on separate tools or manual coordination, teams can lose time and service quality can become inconsistent.

01

Disconnected Guest Information

Guest details, booking history, preferences and service requests may be stored across different systems, making it harder to maintain a complete view.

02

Manual Booking & Service Coordination

Teams may spend time confirming reservations, assigning tasks, updating availability and following up on guest requests manually.

03

Delayed Internal Communication

Housekeeping, front desk, maintenance and management teams need timely information. Delays between departments can directly affect the guest experience.

04

Limited Operational Visibility

Without connected reporting, managers may struggle to see booking patterns, occupancy, service activity and team performance clearly.

Our Solutions

Hospitality Software Designed Around Your Daily Operations

Custom Hospitality Applications

Build software around hotel, resort, restaurant, venue or service-based hospitality operations.

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Reservation & Booking Platforms

Manage availability, bookings, cancellations, guest details and confirmations through structured digital workflows.

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Guest Management Systems

Maintain guest profiles, preferences, communication history, service requests and stay information within one connected record.

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Operations & Task Management

Coordinate housekeeping, maintenance, room readiness, service requests and internal tasks with clear ownership and status tracking.

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Guest & Staff Portals

Provide secure interfaces where guests can submit requests and staff can access the information and tasks relevant to them.

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Dashboards & Reporting

Give teams a clearer view of occupancy, bookings, requests, service performance and operational activity.

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Use Cases

Keep the Guest Experience Connected From Booking to Departure

Hospitality services move through several teams before and during a guest visit. We help connect these stages so staff can access the right information and respond more consistently.

  1. 01 Booking & Reservation
  2. 02 Guest Registration
  3. 03 Arrival & Check-In
  4. 04 Service Requests
  5. 05 Check-Out & Follow-Up
  6. 06 Reporting & Monitoring

Use Case 01

Reservation & Guest Management

Manage bookings, guest details, preferences and communication through one connected workflow. Staff can access relevant information before arrival and throughout the guest stay.

Use Case 02

Guest Service Request Management

Allow guests or staff to submit requests for housekeeping, maintenance, dining or other services. Requests can be assigned, prioritised and tracked until completion.

Use Case 03

Hospitality Operations Reporting

Track bookings, occupancy, service volumes, response times and guest activity through dashboards that help management understand daily performance.

Technology

Built on Microsoft Technologies for Reliable Hospitality Systems

.NET Ecosystem

For reservation systems, guest portals, internal applications, APIs and backend services that require reliable business logic.

Microsoft Azure

For application hosting, databases, storage, integrations and scalable cloud infrastructure supporting digital hospitality services.

Azure AI

For intelligent guest assistance, document processing, information retrieval and other practical AI applications.

Microsoft Power Platform

For internal service workflows, administrative tools, approvals and operational dashboards used by hospitality teams.

Technologies We Work With

  • ASP.NET Core
  • C#
  • Azure
  • Azure SQL
  • Azure Functions
  • Azure AI
  • Power BI
  • Power Apps
  • Power Automate

Why Prilixor

Technology Expertise With an Understanding of Hospitality Operations

01

We Start With the Guest and Staff Workflow

02

Deep Microsoft Expertise

03

Direct Access to the Engineering Team

04

Built for Changing Hospitality Needs

Case studies

Our Work

All case studies →

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